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TheWorkingGM Operations Health Check

Delivered online worldwide, with sessions arranged across time zones. In one focused 90-minute working session, Paul Gavshon will identify the operational issues costing your property time, margin and guest confidence, then turn them into a practical seven-day action plan. Built for hotel, restaurant, pub and accommodation operators who need clear priorities and fast follow-through.

What you will leave with

Most operational problems are not caused by a lack of effort. They come from unclear ownership, inconsistent standards and problems being noticed too late.


In this session we will identify the few issues having the greatest effect on your operation, then turn them into a practical seven-day plan.


The review can cover team structure and accountability, shift handovers and daily controls, guest experience, staffing pressure, cost leakage, maintenance, safety and operational risk.


You receive the 90-minute session, a tailored seven-day action plan and one follow-up email within seven days. Founding price: £295, with seven places available until 15 September 2026.


UPGRADE CREDIT

Move into the £1,250 30-Day Operations Control Sprint within seven days and this £295 payment is credited in full. Total paid remains £1,250.

Why work with Paul

Paul Gavshon brings more than 30 years of hospitality and operational leadership across the UK, Ireland, Australia and Asia, including Club Med roles in Asia. His experience includes hotel and multi-venue management, food and beverage, accommodation, facilities, compliance and remote-site operations.


Most recently, Paul held senior operational responsibility for a remote accommodation operation supporting around 800 residents and led approximately 70 people across catering, housekeeping, facilities, maintenance and logistics.


This is practical operator-to-operator support: clear priorities, direct advice and actions your team can use immediately.

Before Your Session...

Please fill out the form below to help guide your coaching session.

Frequently Asked Questions

REFUNDS

Please get in touch if you are not satisfied with the session. We want every client to receive practical value, and refund eligibility is considered fairly on a case-by-case basis.


SCHEDULING

After purchasing, log in to your coaching account to view the next steps. Paul will email you within 24 hours to arrange the 90-minute video session and send the short pre-session questionnaire.


ADDITIONAL SESSIONS

Yes. You can purchase another session at any time. For ongoing or multi-property support, contact Paul first so the right scope can be agreed.

Book your 90-minute Operations Health Check

Founding Client Health Check

£295