Course: Business Etiquette: Meetings, Meals, and Networking Events (40 min 19 sec)

Setting the right tone in business communications is essential to success in every career. Knowing the proper etiquette for many types of professional interactions can help you avoid conflict and foster healthy relationships with colleagues. In this course, you are shown how to navigate common business situations with professionalism. The course illustrates how to identify and work with different personality types, and how to understand body language and vocal cues. It also covers proper etiquette for various business situations, including in-person meetings, video conferences, business meals, and networking events. Along the way, you will learn some of the most common errors in etiquette, and shows how to handle conflict and difficult situations gracefully.