Course: Effective Listening Skills (1 hr 8 min)
On Sale
$20.00
$20.00
Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few of us have ever had any formal training in how to listen effectively. In this course, you will learn how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.Topics include:
- Define attentive listening.
- Explore what happend when you are 'distracted by delivery.'
- Recall what a mental filter is and how it can affect assumptions.
- Explore methods for choosing the best paraphrasing response in the situation.
- List the five listening intentions.
