Second Storm: Crisis Leadership for Organisations

Paperback.

What happens after the first hours of a crisis is where leadership either succeeds or fails.

Most organisations know how to respond to an emergency. Far fewer know how to transition out of it without creating fatigue, dependency, reputational damage or long-term organisational drift.

Resilience to Recovery provides a practical leadership framework for navigating the full lifecycle of a crisis, from preparedness and response through to recovery, organisational renewal and moving forward.

Built around five clear phases:

• Design for Resilience
• Survive the Storm
• Change Gears
• Recover with Purpose
• Draw a Line in the Sand

this book explains how leadership posture must evolve as a crisis changes.

Drawing on real-world operational principles and realistic case studies, Tracy Jones explores:

• how to establish control in the first hours of a crisis
• why organisations become trapped in crisis mode
• how to transition from emergency response to recovery
• how to rebuild trust, confidence and credibility
• how leaders help organisations psychologically move forward
• why poor recovery leadership often causes more damage than the original event.

Practical, direct and highly actionable, Resilience to Recovery is designed for:

• executives and boards
• crisis and emergency leaders
• government agencies
• operational leaders
• infrastructure and utility providers
• health and education sectors
• anyone responsible for leading people through uncertainty and disruption.

This is not a book about heroic leadership or public relations spin.

It is a disciplined framework for leading organisations through pressure, ambiguity and consequence and emerging stronger on the other side.

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