Communication skills started to be a requirement for the IBCLC exam in 2021. Here you will learn the skills of effective listening, learning, observing, and building confidence when consulting mothers with breastfeeding issues. You are not only a lactation professional, but you are a behavior-changing influencer because your impact on others' life is unforgettable.

You will learn how to speak in public and lead workshops for parents as well as for health professionals. Everything about adult learning will be within your hands.

When you finish the presentation you will feel confident enough to go to your quiz and assess your level of knowledge. 

Enjoy the chapter, you will love it, I promise.