The Complete Medical Billing Career Workbook A Real-World Guide to Medical Billing & Revenue Cycle Management

The Complete Medical Billing Career Workbook

A Real-World Guide to Medical Billing & Revenue Cycle Management

Thinking about a career in medical billing but not sure what the job actually involves?

The Complete Medical Billing Career Workbook was created to give aspiring and newer medical billers a practical introduction to the revenue cycle—not just definitions to memorize.

Created by Michelle Bone, Owner of Peak Health Billing LLC, this workbook draws from more than 25 years of hands-on experience that began with paper patient ledgers and typewritten insurance claims and evolved into modern remote revenue cycle management.

Whether you're exploring medical billing as a possible career, preparing for formal training or certification, or trying to strengthen your understanding of how the revenue cycle fits together, this workbook is designed to help you build a stronger foundation.

Inside the Workbook

You'll explore:

• The complete Revenue Cycle Management (RCM) process
• Health insurance fundamentals and patient responsibility
• Medical billing vs. medical coding
• Claims and the CMS-1500
• Clearinghouses, claim rejections and claim status
• How to understand EOBs and ERAs
• Payment posting and adjustments
• Denial investigation and resolution
• Accounts Receivable (A/R) and aging
• Patient balances and collections
• Medicare, Medicaid and commercial insurance
• Credentialing and network-status issues
• HIPAA, PHI and professionalism
• What a medical biller's workday can actually look like
• The realities of remote medical billing
• Certification and CPB preparation
• Building experience and strengthening your résumé
• Medical billing interview preparation
• Real-world practice scenarios
• A 30-Day Medical Billing Career Action Plan
• Medical billing terminology and glossary
• Final self-assessment and next steps
• Bonus Claim Follow-Up and Denial Investigation worksheets

More Than a Textbook

Throughout the workbook, Michelle shares lessons from her own career—from working the front desk and verifying insurance to medical transcription training, in-office billing, earning the CPC credential, transitioning into remote billing, and ultimately focusing on the entire revenue cycle.

You'll also work through realistic scenarios that challenge you to think like a biller: investigating missing claims, unexpected out-of-network processing, deductible disputes, duplicate denials, potential underpayments, and aging A/R.

The goal isn't simply to teach you billing terminology. It's to help you begin understanding how the pieces connect.

There is a patient behind every account. My goal is to support both the practice and the patient every step of the way.

Digital Product: PDF Workbook

Created by: Michelle Bone | Peak Health Billing LLC

Edition: 2026

For personal educational use only. This workbook provides general educational information and is not legal, compliance, coding, payer-contract, employment, tax, or certification advice. Peak Health Billing LLC is not represented as AAPC-approved or endorsed.