Comprehensive: Community Services Lesson (Mixed-level) Pack

Community Services (Mixed-Level Pack)

The language of Centrelink, libraries, neighbourhood centres, settlement services, and free community programs — a full mixed-level pack on finding and asking for help in Australia.

Inside the pack

• 1 hour 15 minute scripted lesson plan

• 11 tiered worksheets covering service vocabulary, a Centrelink reception dialogue, reading a community-centre flyer, and writing a short request for information

• Tutor answer key

• 5-minute levelling diagnostic

• List of common service providers learners can contact in their own area

Levels: A1 Foundation · B1 Intermediate · B2 Light-advanced

Length: 1 hr 15 min

Format: Editable DOCX — available upon request via email (no charge)

Why it works: Adult migrants often don’t know what services they’re entitled to — or how to ask for them. This pack builds the confidence to walk into a library, a Centrelink office, or a neighbourhood centre and ask the right question in the right way.