If you don't have a client onboarding process in place yet, you need one.
Your freelance client onboarding process is an outline of all the steps you take from initial contact with a client to project completion. And it makes a hella big difference!
A clear onboarding process:
Makes you come off as a competent professional
Increases your clients' confidence in you
Helps you feel more confident and purposeful during client phone calls
Keeps you organized
Gives you a sense of direction
A fly-by-the-seat-of-your-pants freelancer comes across as unsure or incompetent. A freelancer with a plan in place knows what they're doing at all times.
This 19-page guide walks you through all the steps of the onboarding process in detail:
Initial contact
Discovery process
Quote/proposal
Contract
Deposit
Deep dive
Create first draft
Edit and refine
Publish
Invoice
Feedback
***At the end, you'll find a bonus onboarding checklist you can follow every time you bring on a new client.