Performance Reviews That Actually Help

Performance Reviews That Actually Help: A practical guide for salon owners and stylists

Imagine this. You get called into a meeting at work. Panic sets in. Am I in trouble? Are my hours being cut? Is this finally the pay rise? No one is a mind reader, and no one should have to be.

This 24 page guide takes the guesswork, the dread, and the once-a-year scramble out of performance reviews, for whoever's running them and whoever's sitting across the table. Written by a hairdresser for hairdressers and salon business owners.

What's inside

• Why the annual review model works against you, and a simpler way: short monthly check-ins, backed by one proper formal review a year
• How to read your numbers properly: matching-month comparisons, so you're never comparing a busy month to a quiet one that was never going to match
• A seasonal graph worksheet, so you can finally see your salon's real quiet and peak periods, and plan promotions around them
• Rebooking scripts for the moments every stylist knows: "I'll just book online," "I need to check my roster," and more
• Retail and upselling prompts that feel like advice, not a pitch
• How to tell when a dip is the season or the stylist, and a fair, documented process for support before any formal warning
• Giving and receiving feedback without the emotion: factual, specific, and useful on both sides
• A self-review worksheet and pay-conversation prep sheet, with a script to help take the awkward out of asking
• A 90-day plan that stops good intentions fading by March
• Guidance for every salon structure: owner-operator, owner and manager, or an investor-owner who isn't a hairdresser

Who it's for

• Salon owners who want a fairer, more useful way to support their team, and a paper trail if things go wrong
• Stylists who want to walk into their own review with evidence, not just a feeling
• Managers holding reviews on an owner's behalf

Format: Instant PDF download, 24 pages. You get two files: a fillable version to type into on a computer, and a print version to fill in by hand.

Price: $35 NZD, includes GST.

Need more than a guide? Book 1:1 training, or book into a workshop, with SalonED Training and Support.

From me to you: 🌸

I've worked under all kinds of management styles over the years: small businesses, growing ones, corporate structures, and government too! Every single one taught me something, including the ones that taught me what not to do.

Now I know what I know, and how a regular performance review model can genuinely support a successful, growing business, I'm happy to share what worked for me. It's kind of like handing you the cheat sheet!

I also wish I'd known all of this years ago!

Enjoy! Helen xx