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Senior Citizen Scam Defense Workbook — A Clear, Respectful Plan to Stop Common Scams | PDF

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Senior Citizen Scam Defense Workbook — A Clear, Respectful Plan to Stop Common Scams | PDF


Which of these calls have you gotten?

  • A voice that sounds just like your grandchild, saying they're in trouble and need money now.
  • "The IRS" or "Medicare" asking you to confirm your numbers.
  • A pop-up warning that your computer is infected, with a number to call.
  • Someone asking you to pay with gift cards, a wire transfer or crypto.
  • A caller telling you, "Don't tell anyone about this."

Scammers follow the same scripts again and again, and they're getting harder to spot. AI voice cloning can make a fake relative sound real. Caller ID can be faked. Urgency is designed to rush you past your better judgment.


The fix isn't fear. It's a plan.


This 3-page printable workbook gives older adults, and the families who love them, a calm, written game plan:

  • 📝 Your Info: trusted contact, family code word, bank fraud line
  • 🚩 Common Scams to Recognize: fake grandchild, IRS, tech support, Medicare, sweepstakes
  • ⭐ The Golden Rules: four habits that shut down the most common scams
  • 📞 Phone Defense: why caller ID can lie, and why hanging up is always okay
  • 💻 Computer & Email Defense: links, fake virus pop-ups, updates
  • 🏦 Bank & ID Protection: transaction alerts, a free credit freeze, a my Social Security account, a trusted contact on your accounts
  • 👨‍👩‍👧 Emergency Contacts: who to call first
  • 📊 Confidence Check: a quick 1–5 self-rating
  • 🆘 If I Was Scammed: bank, FTC, police and FBI IC3, in order, with no shame


What you'll learn

  • The scam scripts to recognize instantly
  • Why caller ID can't be trusted
  • How a family code word beats voice cloning
  • Which payment requests are always scams
  • How to set up bank alerts and a credit freeze
  • Exactly who to call if a scam happens


The one rule worth remembering: "I'll call you back." Then hang up and call a trusted family member. A real emergency can wait 10 minutes. A scam can't.


What you get: a 3-page printable PDF workbook, sized for US Letter and available as an instant download. Print it and fill it in by hand, ideally together as a family. Come back to it whenever your situation changes.


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You will get a PDF (330KB) file