Don’t Say Yes Yet – UK Phone Sales Call Guide

Don’t Say Yes Yet is a practical 13-page guide for difficult UK phone and broadband sales calls. It is designed for anyone who feels unsure, confused or pressured during a call, especially when English is not their first language.

Inside the guide, you’ll find:

• Simple English phrases to use during the call

• Important questions to ask before agreeing

• Details you should write down and confirm

• A practical phone-call notes page

• Clear steps to help you slow down the conversation and make a more informed decision

You will receive two PDF files:

• A4 printable and tablet-friendly version

• Mobile-friendly version for use on your phone

Instant digital download. No physical product will be sent.

Please note: This guide provides general information and practical communication support. It does not provide legal, financial or professional advice.