The Vacation Rental Guest Communication & Operations Kit
Stop rewriting the same guest messages every day. For 6 years I handled guest communication and daily operations for a US vacation rental company. This kit is everything that worked, ready for you to copy, personalize and send. What's inside: • 40+ ready-to-send guest messages: booking, pre-arrival, check-in, mid-stay, checkout and review requests • Calm scripts for upset guests, refunds, late checkouts, date changes and lost items • Cleaning and turnover checklists, room by room • How to build tomorrow's cleaning schedule • Owner update template • Refund & Discount Calculator (Excel) Who it's for: new hosts, small property managers and guest service teams who want calmer days and better reviews. You'll get 3 files: a Start Here guide, the 20-page PDF and the Excel calculator. Instant download. Created by Jyra Emeriel. Licensed for your own use and your own business; please don't resell or share.