IT Service Delivery Manager: The First 90 Days — Mentored Program

Take control of your IT service operation in your first 90 days. Build a stronger team, fix what’s slowing delivery down, and create measurable performance your leadership can see. You’ll work 1:1 with an experienced ITSM executive to apply the Grove Method to your real environment—not a hypothetical case study. Includes the complete First 90 Days Toolkit plus four private mentoring sessions.

Includes the complete First 90 Days toolkit, field assignments, diagnostic tools, scorecards, 90-day action plan, Bob Roark’s The Grove Method in PDF format, four private mentoring sessions, and weekly email/chat access.