Heart of Stone (a short story)

Gladys Primm has been the MedSure Insurance Company's Employee of the Month for the each of the past 26 months with good reason: the heartless claims adjustor feels no sympathy for ailing claimants, realizing her true constituency is the company's shareholders, not its policyholders. But fate may have the last laugh. A short story by Keith B. Darrell. 1,966 words.