Course Description
According to Forbes, workplace bullying costs American organizations at least $359 billion annually in lost productivity, yet most leaders struggle to identify it before it devastates team performance and damages their company's reputation. As C-suite executives, senior leaders, and organizational decision-makers, this comprehensive course is equipped with the strategic frameworks and practical tools needed to recognize, prevent, and eliminate workplace bullying while protecting your bottom line.
Through five modules, you will move from foundational awareness to develop actionable strategies for transforming your organizational culture into one where bullying behaviors cannot take root. Drawing on research-backed methodologies and real-world case studies, this course addresses workplace bullying as the critical operational issue it truly is—one that directly impacts your talent retention, legal liability, innovation capacity, and competitive advantage.
Whether your organization is proactively building prevention systems or recovering from toxic leadership, this course provides the roadmap for transforming harmful cultures to creating psychologically safe, high-performing workplace environments.
What You Will Gain From This Course / Key Obectives:
By the end of this course, you will be able to:
1. Quantify the True Business Impact of Workplace Bullying
- Calculate the hidden costs of workplace bullying including turnover expenses, productivity losses, healthcare costs, and legal liability
- Identify early warning signs and patterns of bullying behavior before they escalate into organizational crises
- Build compelling business cases for bullying prevention initiatives with clear ROI projections
2. Transform Organizational Culture Through Strategic Leadership and Accountability
- Assess the gap between your stated organizational values and the unwritten rules that actually drive behavior
- Measure and improve psychological safety levels across departments to create environments where concerns can be raised without fear
- Implement accountability systems that consistently enforce behavioral standards across all organizational levels
3. Build Integrated Prevention and Resolution Systems
- Identify conflict escalation patterns and intervene within critical time windows for maximum effectiveness
- Integrate conflict resolution capabilities throughout hiring, performance management, and leadership development processes
- Create sustainable, bullying-resistant organizational infrastructure that delivers measurable returns through reduced turnover, enhanced productivity, and competitive talent advantages
Bottom line: You will possess a complete roadmap for transforming your workplace culture from reactive crisis management to proactive resilience, supported by research, metrics, and business intelligence to demonstrate value to stakeholders.
Who This Course Is For
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C-Suite Executives
Gain a strategic blueprint for transforming your organizational culture into a competitive advantage that drives retention, innovation, and sustainable growth. You'll discover how to align leadership vision with dignified workplace practices that elevate performance across all levels while protecting your organization's reputation and bottom line.
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Legal Counsel, Risk Management & Compliance Officers
Significantly reduce legal exposure from workplace bullying lawsuits, EEO complaints, and hostile work environment claims. Learn how dignified workplace cultures and proactive conflict resolution systems protect your organization before issues escalate to costly litigation.
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Human Resources & Chief People Officers
Move beyond ineffective policies and training with proven frameworks and accountability systems that promote civility. Transform your HR function from reactive firefighting to proactive culture building that measurably improves retention and employee engagement.
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Senior Leadership
Discover the invisible culture dynamics driving your retention crisis and learn practical strategies for creating psychologically safe teams that deliver high performance. You'll gain a stratey that protects your bottom line while positioning your organization as an employer of choice.
Includes:
- Video training per module
- 2 thought-leadership assignments
- 3 multiple-choice quizzes
- Certificate of Completion
- 1 year access (renewable)
Course curriculum
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1Module 1
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2Module 2
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3Module 3
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4Module 4
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5Module 5
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6Need More Support
Herschenia A. Brown, Founder & CEO of In Agreement Dispute Resolution, LLC.
Herschenia A. Brown is Mediator, Fractional Ombudsperson, Conflict Resolution Strategist, Speaker, and Author. Her career has spanned from finance to project management where she led teams for multi-million dollar corporate projects, created cost-saving initiatives, resolved internal conflict, and helped organizations stay compliant. Throughout her career, she began to understand both sides: the employee’s perspective of surviving toxic environments and the employer’s perspective of managing the financial and reputational costs of workplace conflict. Now, Herschenia has shifted to working as a neutral to implement methods for resolving internal conflict and improving the workplace, while writing books for corporate leaders. She is a 2026 American Arbitration Association Higginbotham Fellow and training to become an employment, labor, and international arbitrator.
To learn more about Herschenia, visit habrownadr.com.
