Hotel Accessibility Self-Audit Checklist: Hotel Accessibility Audit Template

Full description

For general managers, rooms division and engineering managers who want to know how well their hotel serves guests with disabilities, older guests and guests with temporary injuries. The checklist follows the order a guest moves through the hotel, from the car park to the meeting room, with measurable check points and editable reference values. You score each area, list every barrier in an action plan with a priority and an owner, and publish the facts in a guest accessibility information sheet.

Save with a bundle: this template is also in the Hotel Rooms, Guest Experience & Spa Bundle, 16 templates for $39 instead of $112. All 141 templates are in the All-Access Hospitality Template Library for $79.

What is inside

• Hotel_Accessibility_Self_Audit_Checklist.docx (editable Word file) and Hotel_Accessibility_Self_Audit_Checklist.pdf (print version), 14 A4 pages.
• Audit method: team and timing, 6 tools, 8 measuring methods, a scoring formula with a worked example and 3 priority levels.
• 16 reference values to edit for your location: door widths, ramp gradient, counter and seat heights, light levels and more.
• 155 check points with Yes, Partly, No and N/A boxes: arrival and parking (15), entrance (15), lobby and reception (15), lifts, stairs and corridors (16), accessible guest rooms (16), accessible bathrooms (16), restaurant and bar (15), meeting rooms and events (15), website and communication (16), staff readiness (16).
• Audit summary and scoring sheet for 10 areas, with an illustrative example and a top-five findings table.
• Action plan template with 14 rows (4 illustrative examples) and a sign-off block.
• Guest accessibility information sheet template: 9 sections, 28 fields with example wording, and a 6-line guide to writing facts instead of labels.
• README.txt and LICENSE-and-Terms.txt.

How it works

1. Edit the reference values to match the standards that apply to your hotel.
2. Walk each area with the checklist, a tape measure and a light meter. Mark each check point and note the measurement.
3. Score each area and give every gap a priority.
4. Move each gap into the action plan with an owner, cost and target date.
5. Fill in the guest information sheet and publish it on your website and at reception.

Details

• Formats: Word (.docx) and PDF.
• Language: English. A4 layout.
• Software: Word or any word processor that opens .docx files; any PDF reader.
• Delivery: instant digital download. Nothing is shipped.

Good to know

• Reference values are common examples, not legal requirements. Accessibility laws and building codes differ by place. Verify local standards.
• This is a self-audit tool, not a certificate of compliance or legal advice. Ask a qualified access consultant to review major works.
• Example rows in the summary and action plan are illustrative.
• Single-user license. Do not share or resell the files.

FAQ

Does it cover guests who are not wheelchair users?

Yes. Check points cover hearing, sight, mobility, cognitive needs and older guests, plus staff readiness.

Can I change the measurements?

Yes. All reference values are in brackets in the Word file. Edit them to your local standard.

How long does an audit take?

Plan 3 to 4 hours for a mid-size hotel, plus time after dark to check outdoor lighting.

Is it valid for compliance?

No. It helps you find and fix barriers. Your local authority or an access consultant confirms compliance.

Is this a physical product?

No. It is a digital download. Refund terms follow the store policy at the time of purchase.