Crisis Communications Manual
With the current COVID 19 virus epidemic sweeping Asia and to a lesser extent the world is creating a lot of chaos, confusion and havoc in some cases. Many businesses big and small will be impacted and sad to say some may not survive this crisis.
This Crisis Communication Manual that I had created for my hotel many years ago covers many tips on how to manage in times of crisis. Many of the tips can be adapted to different industries. You can review, extract what works for you and your industry and apply.