Communication in Leadership (part 1 & 2):

• Active listening

• Assertiveness & healthy boundaries

• Non-verbal language

• Giving feedback

• Manage your manager

• Fostering a psychologically safe environment

• DISC model of communication styles

• Negotiation skills

• Presentation skills

Self-Management (part 1 & 2)

• Self-awareness (strengths & weaknesses)

• Self-confidence & micromanagement

• Impostor syndrome

• Stress management

• Time management

• Anger management

• Critical thinking

• Creative thinking

• Resilience

Team Performance (part 1 & 2):

• Goal setting: short/mid/long term goals - KPIs

• Addressing performance issues

• Maximise your team’s potential

• Delegating

• Team dynamics (inc. WFH)

• Decision making

• Problem solving - creativity and resourcefulness

• Building accountability and trust

Mental Health at Work:

• Crisis management (mental health conditions)

• How to talk to team members with mental health conditions

• Dealing with burnout (yours and others)

HR Processes:

• Recruitment process

• Probation period

• Talent acquisition

• Employee retention

• Employee relations (grievance, disciplinary, dismissal, etc.)

• Reasonable adjustments

Diversity, Equity & Inclusion:

• Key concepts

• Unconscious bias

• Inclusive leadership

• Inclusive communication

• Neurodiversity in the workplace

• Managing a multi-generational workforce

• Promoting DEI in the workplace

Toxic Behaviours at Work:

• Toxicity at work

• Bullying - zero tolerance

• Microaggressions

• Gaslighting

• Personality disorders

• Emotional contagion

Coaching at Work:

• Definitions and clarifications

• 7 Coaching operating principles applied to leadership

• Coaching your team

• Powerful coaching questions

• Coaching techniques to help your team

• Change management

Emotional Intelligence (part 1 & 2):

• EQ

• The 4 components of EQ

• Empathy

• Motivation

• Emotional Agility

• Decision-making

• Establishing a culture of EQ

Shaping the Next Generation of Leaders:

• Identifying emerging talent

• Developing the next generation of leaders

• Succession planning

• Mentoring and sponsoring

Because management development is not just about learning information, it's about changing habits, trying new approaches and building confidence through practice and experience.

A short course can give you useful ideas, but those ideas are easier to forget if there is no opportunity to apply, reflect and adjust afterwards.

Lead with Confidence is spread across 14 live 2.5-hour sessions so you have time to put the learning into practice between sessions, reflect on what happened and come back ready to build on it, on top of keeping accountable for what you commit to in every session.

The programme is designed around application, not just content.

You will work with real situations from your role, set actions between sessions and be encouraged to follow through on them.

I will also challenge and support you throughout the programme, helping you stay accountable as your management habits develop.

No. The programme is suitable for aspiring managers as well as first-time and newly promoted managers.

If you are preparing to step into management, the programme can help you build a stronger foundation before taking on the role.

Life happens, so if you know you cannot attend a session, please let me know as early as possible. We can discuss the most appropriate way for you to catch up on the material and activities so you can continue with the programme.

Also, I will share a recording of each session a few days after, so you can catch up.

Yes. Organisations can fund places for individual employees.

However, if an organisation wants to develop a larger group of managers, a dedicated corporate programme may be more appropriate because it can be tailored to the organisation and delivered privately, and it will also contain other elements that this programme doesn't have.

Yes. You can spread the standard programme fee across instalments.

Payment plans are also available for the Founding Cohort.

The total fee depends on the pricing option you select at checkout.

Because this is a live cohort programme with limited places, payments are non-refundable once your place has been confirmed.

If exceptional circumstances mean you are unable to participate, please contact me as soon as possible and I will discuss the available options with you.

Lead with Confidence is a professional development programme rather than a formal qualification.

You will receive a Certificate of Completion at the end of the programme to recognise your participation and completion of the full course.