Hotel Pet-Friendly Program Kit: Hotel Pet Policy and Pet Agreement Template
Full description
For hotel managers, front office and housekeeping teams who want to accept dogs and cats without trouble for other guests. The kit sets the rules, the fees and which rooms to use, gives guests a clear agreement to sign at check-in, and tells housekeeping exactly how to clean and inspect a room after a pet stay. Staff get scripts for common situations, and guests get a one-page guide to read in the room.
Save with a bundle: this template is also in the Hotel Rooms, Guest Experience & Spa Bundle, 16 templates for $39 instead of $112. All 141 templates are in the All-Access Hospitality Template Library for $79.
What is inside
- Hotel_Pet_Friendly_Program_Kit.docx (editable Word file) and Hotel_Pet_Friendly_Program_Kit.pdf (print version), 11 A4 pages, 9 sections.
- Pet policy template with 16 clauses, including assistance animals and emergencies.
- Fee and deposit table with 10 fee lines and a worked example.
- Room allocation rules: 12 rules and a 5-step room status flow after a pet stay.
- Pet agreement form: 12 fields, 10 guest acknowledgements and signature lines.
- Housekeeping cleaning standard: 13 cleaning steps with tools, and a 14-point supervisor inspection.
- Staff guide: tasks for 7 teams, 5 do and do-not pairs and 5 scripts.
- Welcome amenity list with 14 items and a cost line for each.
- Pet incident form: 8 incident types with immediate actions and a 12-field report.
- Guest information page with 11 topics, ready to print for each pet room.
- README.txt and LICENSE-and-Terms.txt.
How it works
- Decide which pets you accept, set the fees and choose your pet rooms.
- Fill in the [bracketed] fields in the policy, fee table and guest page.
- Train each team with the staff guide and the cleaning standard.
- Use the agreement at every pet check-in and the incident form when something happens.
Details
- Formats: Word (.docx) and PDF.
- Language: English. A4 layout.
- Software: Word or any word processor that opens .docx files; any PDF reader.
- Delivery: instant digital download. Nothing is shipped.
Good to know
- Fees and amounts are placeholders, not market rates. The worked example is illustrative.
- Rules on animals in hotels, food areas and assistance animals differ by place. This is a template, not legal or veterinary advice. Verify local requirements.
- Single-user license. Do not share or resell the files.
FAQ
Can I accept only dogs, or only small pets?
Yes. Edit the first policy clause and the weight limit. The rest of the kit still applies.
Should I charge assistance animals?
In many places you may not. The kit treats them separately from pets. Check your local rules.
Can I change the fees and the room list?
Yes. Every amount, limit and room number is a [bracketed] field in the Word file.
What software do I need?
Word or another program that opens .docx files. The PDF opens in any PDF reader.
Is this a physical product?
No. It is a digital download. Refund terms follow the store policy at the time of purchase.
