UK Edition: Retail Shop Job Skills Task Cards: Folding, Fitting Room and Till, SEND, KS4 and Post-16

Before a learner starts a work placement at a retail shop, they need two things: the words people will use, and the steps for the jobs they will actually be given. This set gives them both, in plain language, with no worksheets that look like they were made for a much younger child.

This set is for clothing and large shops: the sales floor, the fitting room, and the till. There are no supermarket tasks (those are in the Supermarket set). Greeting and helping a customer is already a routine in my Task Analysis Data Sheets, and general soft skills are in my Soft Skills Scenario Cards.

What is in it (retail shop)

• A job snapshot: 4 common roles (sales associate, till assistant, stocker / processor, fitting room attendant), what a shift looks like, and what supervisors look for

• 16 vocabulary cards and a matching worksheet

• 5 task sequence cards (fold a t shirt; size a clothing rack; put away go backs; ring up a sale; work the fitting room) with put it in order worksheets

• 8 safety rules and a safe or unsafe sort

• 12 "what is the rule here?" procedure cards and a planner for writing answers

• An on the job checklist the learner and the supervisor or job coach both rate

• An answer key and blank cards so you can add your own placement's routines

How I use it: snapshot and vocabulary first, then I model one task card at a time and the learner practises while a partner reads the steps. Procedure cards work best three or four at a time as a starter or with role play. The checklist goes out before a placement visit and comes back after, so you have simple ratings to bring to an EHCP annual review or SEN Support review and to the Preparing for Adulthood employment outcomes.

Every placement is different, so the answer key says so: if a learner's answer matches the rule at their real placement, count it.

UK edition: A4, UK spelling and UK workplace words throughout. 13 pages (PDF) plus an editable Word file.

Licence: one download covers one teacher. Please do not post the file online.

Keywords: SEND, EHCP, Preparing for Adulthood, KS4, Post 16, work experience, work placement, supported internship, employability, job skills, special educational needs, learning disability, autism, FE college, sixth form, task cards, vocabulary, procedure cards, workplace safety