Close the Loop: The Accountability Formula

Explore three simple questions that turn any conversation into a clear commitment, and close the loop up front. I first saw its full power on a high-stakes project at Microsoft, and I return to it often with the managers I coach.

You might reach for this resource if:

• You often ask “Where are we on this?” and wish you knew without asking
• Deadlines slip by quietly, and you find out after the fact
• You want every meeting to end with named owners and a shared finish line
• You’d like your team’s work to shine when you represent it to senior leaders