The Inclusive Tourism Playbook: How to Build Workforce Pathways for Refugees, Migrants, and Underrepresented Groups

Tourism should work for everyone — travelers, hosts, communities, and people of all abilities, ages, backgrounds, and identities. The Inclusive Tourism Playbook is a practical guide that shows tourism businesses, destinations, and entrepreneurs how to build more inclusive, welcoming, and accessible tourism experiences without overcomplication.

Inside this book, readers will learn how to:

·      Understand what inclusion really means in a tourism context.

·      Improve accessibility for different types of travelers.

·      Design experiences and services that reduce barriers.

·      Communicate inclusively in marketing, storytelling, and content.

·      Partner with communities, guides, and stakeholders in ways that foster respect and equal opportunity.

·      Develop long-term strategies that make inclusion part of daily operations.

Filled with checklists, frameworks, real examples, and immediately usable tools, The Inclusive Tourism Playbook turns good intentions into practical action.