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The Web Designer's Guide to the Consumer Rights Directive

The Consumer Rights Directive is a new EU law that came into effect across Europe on 13 June 2014. The law applies to anyone selling goods, services, or digital products online and offline.

"The Web Designer's Guide to the Consumer Rights Directive" will tell you what you need to know. Written in plain English for web site designers, web developers, site administrators, and e-commerce managers, this guide will teach you how to make your web sites compliant.

What will you learn?

  • How to make your product information clear, legible, and unambiguous
  • How to correctly sell subscriptions and recurring payments
  • How to avoid surprise and hidden charges
  • How to make your checkout buttons compliant
  • How to properly sell digital downloads
  • How to educate consumers about their digital cancellation and return rights
  • How to avoid banned dark patterns
  • How to make your order confirmations compliant
  • How to protect both the seller and the consumer

What will you get?

You will receive a .zip file containing the book in .epub, .mobi, and .pdf formats.

Meta-compliance and important legal bit:

Under the Consumer Rights Directive you have the right to cancel a digital transaction for up to fourteen (14) days after the purchase. By beginning the downloading process, you are granting your express consent to withdraw from your cancellation rights.

By commencing the download of this e-book, you assert that you have read and understood the previous paragraph informing you of your cancellation rights, and have granted your express consent to withdraw from them.

This work is not legal advice, and the author assumes no liability for implementations of the Consumer Rights Directive created as a result of reading it. By purchasing this e-book you agree to hold harmless, protect, and defend Heather Burns t/a Idea15 Web Design from any claim or suit arising from the consequences of incorrect, failed, or disputed implementations of the Directive created as a result of the e-book's guidance.

You will get a ZIP (1MB) file.

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