The 10 Minute Difficult Conversation Reset

An employee issue needs addressing. You know a conversation is overdue, but you do not want it to become an argument, a lecture or another vague promise.

The 10-Minute Difficult Conversation Reset gives managers a practical way to prepare before they speak. This four-page, fillable PDF helps you identify the likely cause, choose a fair response, structure the discussion and record what happens next.

Inside you will find a behaviour-based diagnostic, a conversation checklist with usable wording, an eight-mistake audit and a simple follow-up toolkit.

In about ten minutes, you can prepare the facts, decide what you need to ask and leave with a clear plan for expectations and follow-up. The conversation itself may take longer.

Download the toolkit, fill in your plan and approach the conversation with clarity.