Problem Solving

A problem could be defined as a matter or situation regarded as unwelcome and needing to be dealt with. There is a gap between the existing state and the desired state. Problem-solving is the process of finding solutions to deal with and close that gap. The ability to solve problems is a basic life skill, and just like any other skill, the more you practice, the better you get.

We encounter problems on a daily basis. Some are more severe or complex than others. Unfortunately there is no one best model for solving all types of problems as each problem is different and requires practical knowledge about the specific situation. Butt having a systematic approach helps. It prevents inaction due to people wondering “What do I do next?” by giving them an agreed procedure to follow.

This document outlines such an approach.