Hospitality English Phrasebook: Restaurant & Bar Service: English Phrases for Waiters and Bartenders
Full description
For restaurant and bar teams who serve guests in English as a second language, and for the supervisors and trainers who coach them. The phrasebook follows the order of service, from the greeting at the door to the goodbye, and gives short, polite sentences staff can learn by heart. Menu vocabulary lists help staff describe any dish in simple words. Ten dialogues give practice in pairs, and a 40-question quiz with an answer key checks what the team has learned.
Save with a bundle: this template is also in the Hospitality Career & English Bundle, 7 templates for $19 instead of $40. All 141 templates are in the All-Access Hospitality Template Library for $79.
What is inside
- Restaurant_Bar_English_Phrasebook.docx (editable Word file) and Restaurant_Bar_English_Phrasebook.pdf (print version), 16 A4 pages.
- 353 numbered phrases in 10 sections and 40 sub-groups: greeting and welcome (31), seating guests (32), taking orders (46), describing dishes (40), allergies and dietary needs (36), recommending drinks (35), bar service (40), problems and complaints (36), bill and payment (33), farewells (24).
- Menu vocabulary: 102 words with short meanings in 8 lists, including cooking methods, textures, flavours, steak and eggs, coffee and tea, wine and bar terms and common food allergens.
- 10 practice dialogues, from a phone booking to paying and saying goodbye.
- 40-question quiz in 5 parts with an answer key and score bands.
- README.txt and LICENSE-and-Terms.txt.
How it works
- Read one section before service and practise five phrases aloud.
- Replace the [bracketed] words with your outlet's times, prices and dish names.
- Practise the dialogues in pairs, then swap roles and change the dishes.
- Take the quiz and use the answer key to find the sections to review.
Details
- Formats: Word (.docx) and PDF.
- Language: English. A4 layout.
- Software: Word or any word processor that opens .docx files; any PDF reader.
- Delivery: instant digital download. Nothing is shipped.
Good to know
- Allergen and alcohol service rules differ by country. Verify local requirements and follow your outlet's procedures.
- Prices, times and dishes in brackets are placeholders.
- Single-user license: one purchase covers one person or one organisation. Do not share or resell the files.
FAQ
What English level does it suit?
Staff at beginner to intermediate level. The sentences are short and use common words.
Can I add my own menu items?
Yes. The Word file is editable. Replace the bracketed words and add your signature dishes to the vocabulary lists.
Does it include an answer key?
Yes. The 40-question quiz has a full answer key and score bands.
Can I use it for team training?
Yes, within your own organisation. Print it for your team or use one section in each pre-shift briefing.
What software do I need?
Word or another program that opens .docx files. The PDF opens in any PDF reader.
