FAQs
-
All you need is your PC, laptop or hand held device and the free Reader software. We offer eBooks in three different formats: PDF download, EPUB download and Online Reader. Our Online Reader requires no software other than an internet browser. For downloading, we will provide you with a link to download the appropriate Reader software free of charge when you make a purchase.
-
In most cases, yes. This does depend on which operating system your hand held device is running however, as different eBook formats are compatible with different operating systems. For detailed information on which eBook formats are compatible with your hand held device .
-
Yes, once you have purchased the ebook it is yours. The title is stored on your eBooks.com account and you can access it at any time by logging in with your username and password. Most formats allow you to download the title as many times as you like however, we do put a limit on the downloads to prevent abuse of the system. If you need to download your ebook again and you are receiving an error message indicating that you have used all of your licenses, please contact our support team who will be happy to reset this license for you.
-
You will find vast amounts of advice and troubleshooting information in the eBooks.com Help Centre. Our troubleshooter page is interactive therefore, it will provide you with information that is customized to your specific problem and Reader format. If you are not able to find a solution to your problem in the Help Centre, please contact our support team who will be happy to assist you and, will always try to respond to your request within 24 hours.
-
- In most cases, ebooks are cheaper than paper books.
- Instantly available worldwide - just download the ebook instead of waiting for "snail mail" or local release.
- Full Text Search available - Search our entire database of ebooks for a specific phrase or keyword.
- Convenient - imagine loading several novels and a few magazines onto a portable reading device before you go on holiday.
- Quick to download - the average novel takes only 2-4 minutes.
- You can build a whole library of digital books.
- Users can do research and create or organize content.
- ebook reading software is free and easy to download from the internet.
-
For the following territories, ebooks are priced in local currency.
- USA
- United Kingdom
- Canada
- Euro Zone
- Australia
For all other territories ebooks are priced in US dollars.
-
eBooks.com has thousands of customers a day from almost every country in the world. Although thankfully support is only required by the smallest fraction of our users, the support issues cover a wide range of subjects from DRM and licencing, sales and tax, browser issues, file issues, and device support for hundreds of different ebook readers.
As much as we would like to, it is impossible for us to supply phone support 24/7 that could cover all the needed expertise in all these areas. The support ticketing system is the most efficient way for us to track, manage, and answer your queries, that ensures you receive the help you require within a reasonable time frame. We aim to answer all support queries within 24 hours.
If you need to submit a support ticket please do so here.
-
If you already have a publisher please ask them to contact us on your behalf. For more information, check our Author's page.
If you are self-publishing there are a number of distributors, or ‘aggregators’ who will work on your behalf to help market your books and reach a wider customer audience. Please note, however, that a number of these organizations actually charge authors for their services. I have listed a couple of companies below, who you may like to contact:
IPG:The Independent Publishers Group
https://www.ipgbook.com/distribution-services-pages-180.php
Vearsa
https://www.vearsa.com/ebook-distribution/
iUniverse
These companies have highly regarded platforms for ebook distribution, as well as heaps of help and advice for self-published authors.