Effective Date: 10/11/2024

At Boostlux, we prioritize client satisfaction and work hard to deliver high-quality digital marketing services. However, due to the nature of our services, specific terms apply to refunds. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refunds

Refunds are only offered under specific circumstances, such as:

• Failure to deliver the purchased service within the agreed-upon time frame.
• Significant discrepancies between the service promised and the service delivered.

Refund requests must be submitted within 7 days of the service delivery or expected delivery date.

2. Non-Refundable Services

Due to the nature of our services, the following situations do not qualify for refunds:

• Completed and delivered services, such as social media growth or SEO services.
• Failure to meet expected outcomes such as follower engagement, which can vary by platform or audience behavior.
• Orders placed by mistake without contacting customer support for cancellation before service begins.

3. Service Modifications

In certain cases, Boostlux may offer service modifications or replacements as a solution rather than a refund, particularly when minor issues arise. If you encounter any concerns with your order, please contact us immediately, and we will work to resolve the issue.

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support at [Insert Contact Email] with the subject "Refund Request."
2. Provide your order number and a detailed explanation of the issue.
3. Our team will review your request within 3 business days and respond with the next steps.

5. Processing Refunds

Approved refunds will be processed via the original payment method. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.

Contact Us

For any questions about our refund policy, please reach out to us at contact@boostlux.net