Effective Date: October 13, 2026

1. Overview

Thank you for shopping with Boundless Creations LLC.

We appreciate your support and want every customer to have a positive purchasing experience.

Boundless Creations LLC operates digital product brands, including GLP-1 Kitchen, offering downloadable guides, educational resources, printables, creative products, and other digital materials.

Because digital products are generally delivered electronically and can be accessed immediately after purchase, our refund procedures differ from those for physical merchandise.

This Refund Policy explains when refunds may be available, how to request assistance, and how we resolve purchase-related concerns.

Nothing in this policy limits consumer rights provided by applicable law.

2. General Digital Product Refund Policy

Purchases of digital downloads are generally considered final once the purchased content has been successfully delivered and made accessible.

We do not ordinarily provide refunds solely because a customer:

• Changes their mind after purchasing.
• Decides they no longer need the product.
• Has already downloaded or used the product and no longer wishes to keep it.
• Misunderstands a clearly disclosed product feature or format.

However, we recognize that legitimate problems can occur.

We will review refund requests fairly and provide refunds or other appropriate remedies when required by applicable law or warranted by the circumstances described below.

3. When Refunds May Be Available

Refunds, replacement files, or other appropriate resolutions may be available in situations including:

Defective or Corrupted Files

If a purchased file is corrupted, incomplete, or cannot be opened because of a problem with the file itself, please contact us.

We will first attempt to provide a working replacement. If the problem cannot be resolved, a refund may be issued.

Product Not as Described

If a purchased product is materially different from its advertised description, please contact us with details of the issue.

We will review the concern and provide an appropriate resolution, which may include a correction, replacement, or refund.

Duplicate Purchases

If you accidentally purchase the same product more than once, contact us with the relevant order information.

We will review the duplicate transaction and generally refund the unintended duplicate purchase when verified.

Product Delivery Problems

If you do not receive access to your purchased digital product, please check your purchase confirmation email and spam folder before contacting us.

If we cannot successfully provide access to the purchased product, we will offer an appropriate resolution, including a refund where warranted or legally required.

Other Legally Required Refunds

Refunds, cancellations, repairs, replacements, or other remedies will be provided where required by applicable consumer protection laws.

4. How to Request a Refund or Assistance

If you experience a problem with your purchase, please contact us at:

support@boundlesscreations.org

To help us review your request, please include:

• Your name or the email address used during checkout
• The product purchased
• Your order number, if available
• A brief explanation of the issue

Please do not send complete payment card information, account passwords, or sensitive medical information.

We aim to acknowledge customer support and refund inquiries within three business days.

Some requests may require additional time to investigate, particularly when technical troubleshooting or payment-provider assistance is needed.

We will communicate the outcome and any available next steps.

5. Approved Refunds

When a refund is approved, it will generally be processed through the original payment method using Payhip and the applicable payment processor.

The time required for funds to appear in your account may vary depending on the payment provider and financial institution.

We do not control all payment-provider processing timelines.

Any applicable statutory refund deadlines will be honored.

6. International Customers and Consumer Rights

Boundless Creations LLC is based in Ohio, United States, and may sell digital products to customers internationally.

Consumer protection laws vary by country and region.

Certain customers may have statutory rights to cancel purchases, obtain refunds, or receive remedies for digital content that is defective or does not conform to the purchase agreement.

In some jurisdictions, cancellation rights for immediately supplied digital content may be affected by specific requirements concerning express consent, acknowledgment, and confirmation of digital delivery.

We do not assume that access to or downloading of a digital product automatically removes statutory cancellation rights.

Where applicable law provides rights that differ from this policy, those mandatory legal protections will apply.

7. GLP-1 Kitchen and Educational Products

GLP-1 Kitchen products provide educational meal-planning resources, recipes, and practical nutrition-related information.

Individual preferences, dietary needs, medical circumstances, and experiences with GLP-1 medications vary.

We cannot guarantee that any educational resource will produce specific weight-loss, nutritional, medical, or lifestyle outcomes.

Dissatisfaction with a particular personal outcome does not, by itself, establish a product defect.

However, customers remain entitled to applicable legal remedies if a product is defective, materially misrepresented, or otherwise fails to meet mandatory consumer protection requirements.

For additional information, please review the health and nutrition disclaimers in our Terms & Conditions.

8. Product Access and Download Assistance

We want customers to be able to use the products they purchase.

If you experience problems downloading a file, opening a PDF, or accessing your purchase, please contact our support team.

We will make reasonable efforts to troubleshoot the issue or provide replacement access where appropriate.

Download limits or security measures may apply to purchased files.

Legitimate customers experiencing access problems may request assistance.

9. Changes to This Refund Policy

We may update this Refund Policy to reflect changes in our products, services, business practices, or applicable legal requirements.

When changes are made, we will update the effective date shown at the beginning of this policy.

Changes will not retroactively eliminate rights associated with completed purchases where prohibited by applicable law.

10. Contact Information

For refund requests, product access issues, or questions about this policy, please contact:

Boundless Creations LLC

Ohio, United States

Email: support@boundlesscreations.org

Boundless Creations LLC operates GLP-1 Kitchen and other digital product brands.

We value our customers and are committed to resolving legitimate purchase concerns fairly and professionally.