Effective Date: May 15, 2026

Welcome to Brand Perception Studio. These Terms of Service (“Terms”) govern your use of our website and the purchase and use of our digital products and services, including The Natural Brand Compass and related strategy documents, video walkthroughs, and templates (collectively, the “Products”).

By accessing our website or purchasing a Product, you agree to be bound by these Terms.

1. Digital Products & Delivery

• All Products are digital and delivered as PDF documents and/or video links (Loom or similar platform).
• After purchase, you will receive access to a questionnaire (Google Forms). Once you submit the completed questionnaire, we will deliver your custom Product within 5–7 business days via email.
• No physical products will be shipped.

2. No Refunds

Due to the digital, custom nature of our Products (especially the made‑to‑order strategy document), all sales are final. We do not offer refunds, exchanges, or credits.

If you have a problem with your Product (e.g., technical issue, missing delivery), please contact us within 14 days of delivery, and we will work with you to resolve the issue.

3. No Professional Advice

The Products provide brand strategy, emotional positioning, and content direction based on our experience. They do not constitute legal, financial, medical, or professional business advice. You are solely responsible for how you implement the recommendations.

4. Intellectual Property

All Products, including text, graphics, frameworks, and video content, are owned by [Your Brand Name] and protected by copyright laws.

You receive a personal, non‑exclusive, non‑transferable license to use the Product for your own brand. You may not:

• Share, sell, or distribute the Product (or any part of it) to any third party
• Use the Product for any commercial purpose other than your own brand
• Modify, repurpose, or create derivative works without our written permission

However, you may share the VA Briefing Template with your own virtual assistant, designer, or contractor for the sole purpose of implementing the strategy for your brand.

5. Limitation of Liability

To the maximum extent permitted by law, [Your Brand Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Products, including loss of revenue, sales, or data.

Our total liability to you for any claim arising from these Terms or your use of the Products shall not exceed the amount you paid for the Product.

6. No Guarantees

We do not guarantee specific results (e.g., increased sales, followers, conversions). The Product provides strategic clarity, but outcomes depend on your implementation, market conditions, and other factors beyond our control.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State, e.g., Delaware], without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our Products shall be resolved exclusively in the state or federal courts located in [Your County, Your State].

8. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the effective date. Continued use of the website after changes constitutes acceptance.

9. Contact

If you have any questions about these Terms, please contact us at:

Brand Perception Studio

Solveig Eckold

Niebuhrstr. 71

10629 Berlin

Germany