If you're new to buying avatars, the biggest thing I recommend is reading the creator's Terms of Service (TOS) before purchasing. Every creator has different rules, so it's always good to know what you're agreeing to!

Here are three important things to remember when buying my avatars:

• Keep your avatar private! My avatars are for personal use only and should never be uploaded publicly.
• Never share your avatar files! If a friend wants the same avatar, send them a link to my shop or purchase a separate copy using the Gift option.
• Help others find the original creator! If someone asks where you got your avatar, I'd really appreciate you pointing them toward my shop instead of gatekeeping it!

If you're ever unsure about something, you're always welcome to ask!

You can find my full TOS here:

https://payhip.com/deadkittyvr/contact

Please make sure to read it before purchasing! It covers avatar licenses, gifting, editing, asset usage, and more.

Since my products are digital downloads, all sales are final, except where refunds are required by applicable law.

Please double-check the product details and bundle you're purchasing. If you're unsure which option is right for you, feel free to open a ticket before buying!

It depends on what you're looking for! Here's a quick breakdown:

Full [PC & Quest]: Best if you want the full avatar experience, including the available toggles and features shown in the showcase.

Opti [PC & Quest]: Great if you need a green-rated, optimized version for VRChat events or worlds with avatar performance requirements.

Full & Opti [PC & Quest]: Perfect if you want both! You'll get the full-featured avatar and the optimized version.

If you're still unsure, feel free to ask me before purchasing!

Yes! Just open a ticket in my Discord server, and I'll help you look into your options. Any price differences or additional purchases will be discussed with you before anything is changed.

Absolutely! Just use the Gift option when purchasing and enter the recipient's correct email and Discord username.

Each avatar license belongs to one person, so please don't purchase it for yourself and then send the files to someone else.

If you accidentally enter the wrong information, open a support ticket and I'll help you sort it out!

Possibly! If you'd like to use PayPal, Cash App, or another payment method, open a ticket in my Discord server and let me know what you're hoping to use.

I'll let you know which payment options I can currently accept!

I don't currently offer Free for Life packages.

However, if you're interested in purchasing multiple avatars, feel free to open a ticket! I'm happy to discuss possible bundles or discounts.

Avatar uploads are just $5, but they're completely FREE every Monday!

Once you've purchased one of my avatars, simply join my Discord server and open a support ticket requesting an upload!

If you'd like to take advantage of FREE Upload Mondays, make sure to submit your request on a Monday!

I'll get back to you as soon as I'm available and help you through the process!

It's super simple! Once you open a support ticket, the entire upload process will be handled directly within your ticket!

If you're requesting a PAID upload ($5), payment will be collected BEFORE I begin the upload process! Remember, uploads are completely FREE on Mondays!

Please be patient while waiting for your upload! I handle requests as quickly as I can, but response times may vary depending on my availability and how many tickets are ahead of yours.

Thank you so much for your patience and understanding!

I currently only offer avatar uploads for my own models and Cupkake's models.

I'm not comfortable uploading other creator's work. If you've purchased an avatar elsewhere, I recommend checking that creator's Discord server to see whether they offer upload assistance!

No! My avatars are licensed to ONE person only, and sharing your avatar files with someone else is NOT allowed!

The ONLY exception is if BOTH you and the person uploading your avatar have purchased your OWN separate licenses for that specific model.

If either person does not own a valid license, sharing the files or having them upload the avatar for you is NOT permitted!

If you need help uploading, I offer $5 uploads and FREE uploads every Monday! Just open a support ticket in my Discord server!

Not necessarily!

If you want to upload or edit the avatar yourself, some basic Unity knowledge is helpful. But if you're unfamiliar with Unity, don't worry! I offer free and paid upload services.

You can use this text to share details about your product or anything at all that you'd like your customers to know about. A bite sized snippet of information that can help answer customers questions. This section can be a great help in a lot of different circumstances. Instead of bamboozling visitors with a wall of text, FAQ sections allow them to see a well organised list of headings which they can drill down into to learn more.

Start by checking that you're using the correct Unity version, VRChat SDK, and any required packages listed with your purchase.

If you're still having trouble, open a support ticket and explain what's happening. Screenshots of any errors are always helpful!

I'll do my best to point you in the right direction. Just keep in mind that issues caused by personal edits or platform updates may require additional troubleshooting.

Yes, I do!

I offer a variety of commission services, including Quest conversions, avatar edits, full avatars, custom assets, weight painting, showcases, and more!

If you have something in mind, feel free to reach out with the details. I'd be happy to discuss your idea and let you know whether it's something I can take on!

I don't currently offer one-on-one lessons or tutorials.

If you're interested in learning, I highly recommend starting with YouTube tutorials! There are plenty of beginner-friendly resources covering Blender, Unity, and VRChat avatar creation.

Of course! You're welcome to change colors, textures, outfits, hairstyles, accessories, and add Unity features to make your avatar feel more like you!

The main thing is that my original avatar must remain recognizable. Heavy edits that turn it into an entirely different avatar or use my edited meshes as a base for a new creation aren't allowed.

If you're unsure about an edit, feel free to ask before starting!

Of course! I actually accept avatar editing commissions myself, so if you'd like me to customize your avatar, feel free to open a support ticket in my Discord server! I'd be happy to discuss your ideas and pricing!

If you'd prefer to hire someone else, that's perfectly fine too! However, BOTH you and the person editing your avatar MUST have purchased your OWN separate licenses for that specific model.

Sharing avatar files with someone who doesn't own a valid license is NOT allowed!

If you're unsure about anything, feel free to reach out before commissioning someone!

No, sorry! All of my purchased avatars must remain private, including edited versions of the model.

I'm not currently running a promoter program for my avatars.

However, you're more than welcome to share photos featuring my models! Feel free to tag me on social media or post your work where I can see it.

I always appreciate seeing what people create with my avatars! Just remember to credit my model and link my shop somewhere visible when posting.

The easiest way to reach me is through my Discord server!

Whether you need help with a purchase, an upload, a commission, or just have a quick question, feel free to open a support ticket.

Absolutely! Mistakes happen, and I'm happy to help!

If you accidentally purchased an avatar for yourself instead of using the Gift option, please DO NOT download or use the avatar files!

Simply open a support ticket in my Discord server and explain what happened. I'll help you update the purchase information to the intended recipient, so the avatar is properly licensed to them!

Please make sure to have their email and Discord username ready!

Unfortunately, NO! Each avatar purchase comes with a personal, non-transferable license, meaning it belongs exclusively to the person it was originally purchased for.

Even if you no longer use the avatar, you CANNOT give away, transfer, or share your license or avatar files with someone else!

If you'd like your friend to have the same avatar, you're more than welcome to purchase a separate copy using the official Gift option!

This ensures that both you and your friend have properly licensed copies of the model!

Of course! You're more than welcome to feature my avatars in streams, videos, screenshots, and other content, including monetized content!

All I ask is that you publicly credit me (deadkittyvr) and include a direct link to my shop somewhere clearly visible on EVERY post, video, or stream featuring my avatar.

I love seeing people create content with my work, so feel free to tag me!

Thank you for looking out for my work!

If you come across someone leaking, reselling, distributing, or publicly uploading my models without permission, please open a support ticket in my Discord server.

If possible, include screenshots, links, usernames, or any other relevant information so I can look into it.

Please don't harass or confront anyone on my behalf. Just send me the information, and I'll handle it from there!