Frequently Asked Questions

DWP Creative Lab is a hybrid studio and storefront where creativity meets craftsmanship. We offer custom garment design services and host limited-edition drops from clients, collaborators, and our own in-house collections.

Not at all. We work with both individuals and emerging brands. Whether you’re launching your first capsule or need a custom piece for a special moment, we’ve got you.

DWP Creative Lab is an extension of DWP Threads, our design studio. We offer limited-edition drops that range from custom-made pieces to curated or modified ready-to-wear.

Some items are built from scratch, others are sourced and elevated with intention but every piece reflects a story, not a trend.

We offer a range of custom services — from graphic designs for t-shirts to fully custom garments made for special occasions. Every piece is made to order, one client at a time.

The Creative Lab is focused on one-time and personal designs. If you're looking for bulk production or full collection manufacturing, please inquire through our main studio at dwpthreads.com.

You can submit a request here. Once we review your vision, we’ll follow up with next steps, availability, and a quote if it’s a fit.

We recommend reaching out at least 4–6 weeks before your desired due date. Rush timelines may be possible for an additional fee, but availability is limited.

Pricing is based on the complexity of the design, the materials needed, and your timeline. Once we review your request, we’ll provide a custom quote tailored to your project.

We aim to honor your vision with quality and care, so we focus on custom work that reflects both intention and value.

Drops are limited-edition collections designed by clients, collaborators, or in-house through the DWP Creative Lab. Each drop is intentional and produced in small batches — once they sell out, they're gone for good.

Most drops are open for pre-order and available for a set period — typically one month, sometimes two. Certain pieces or flash drops may only be available for a few days. Follow us on Instagram or join our list to stay in the loop.

At this time, sold-out items are not available for remake. Our drops are intentionally limited, and most pieces are only produced once to preserve their exclusivity.

We’re exploring options for custom re-creations in the future — stay tuned.

Sometimes, yes — especially during the pre-order window. If you’d like to personalize your piece (e.g., embroidered initials, a color tweak, or small fit detail), reach out before ordering or add a note during checkout. Customizations may include a fee and are approved on a case-by-case basis.

Some pieces are released through exclusive or invite-only drops curated in our digital lookbooks. These aren’t always visible on the main store page. If an item catches your eye, look for a direct link or access instructions in the lookbook, email list, or DM.

Note: Lookbook items are limited and may require an access code or special link to shop.

Not yet — but it's in the works. We're building toward exclusive drop experiences, early access, and curated style capsules through our Wildflower District ecosystem. Stay tuned or join the list to be the first to know.

We currently ship to all 50 U.S. states and can assist with international shipping in certain cases.

Shipping international orders will incur additional fees, which will be added to the final cost of your order. Please be aware that customs duties, import taxes, and tariffs may also apply depending on your country, and these fees are the responsibility of the customer. Unfortunately, we cannot offset or reimburse these charges.

Please note:

• We are unable to offer free returns or exchanges on international orders.
• Once a package leaves the U.S., we no longer have access to tracking updates and cannot be responsible for any delays or misplaced packages at the destination.
• If you have questions before placing an international order, feel free to contact us — we’ll do our best to assist.

For pre-order items, shipping typically begins 14 to 21 business days after the pre-order window closes, unless otherwise stated in the product description.

If your item includes customization, production may take longer but we’ll keep you updated throughout the process.

Because our items are made-to-order and often customized, all sales are final. We do not accept returns or exchanges at this time.

We encourage you to review sizing, details, and descriptions carefully before placing your order. If you’re unsure about anything, reach out before purchasing — we’re happy to help.

Each piece is produced with intention and limited quantities. This allows us to minimize waste and offer a more sustainable, story-driven shopping experience.