Return and Refund Policy

Thank you for purchasing from First Rep Fitness.

Because our products are delivered digitally and provide immediate access upon purchase, we generally do not offer returns or refunds once an order has been completed. By purchasing and downloading our digital products, you acknowledge that you are receiving instant access to the content, which cannot be returned.

However, we want you to have a positive experience, and we will review refund requests under the following circumstances.

Refund Eligibility

Refunds may be considered if:

• You were charged more than once for the same product
• You did not receive access to your purchase due to a technical issue that cannot be resolved
• The file is corrupted or cannot be opened and a replacement cannot be provided
• You accidentally purchased the same product multiple times

If you experience any of the above issues, please contact us within 7 days of purchase so we can review your request.

Non-Refundable Situations

Refunds will not be issued for:

• Change of mind after purchase
• Not using or completing the product
• Expecting results without applying the material
• Accidental purchases after download access has been granted
• Personal preference or dissatisfaction with content once delivered

We encourage customers to review product descriptions carefully before purchasing to ensure the product is the right fit.

How to Request Support or a Refund Review

To request assistance, please contact us using the contact form on our website or email us with:

• Your full name
• Order confirmation or receipt
• Description of the issue

We aim to respond to all inquiries within 24–48 hours.

Technical Support

If you experience trouble accessing or downloading your purchase, we are happy to help. Most technical issues can be resolved quickly, and we will always attempt to provide a working file or alternative access before considering a refund.

Policy Updates

We reserve the right to update or modify this policy at any time. Any changes will be reflected on this page.

Thank You

We appreciate your trust in First Rep Fitness and are committed to providing high-quality digital products designed to support your progress and confidence.