By purchasing any digital product, downloadable file, or service from this store, you explicitly agree to the following terms and conditions.

1. No-Refund and Final Sale Policy

Due to the digital and instantly accessible nature of our products, all sales are strictly final. Once your purchase is complete and download links or access keys have been generated, we cannot offer any refunds, cancellations, exchanges, or returns. 

By completing your purchase, you acknowledge and agree that:

• You forfeit your right to a cooling-off period or refund under consumer protection laws, as the content is delivered digitally and instantly.

• You cannot "return" a digital file once it has been transferred or added to your library.

2. Product Access and Delivery

Upon successful payment, you will receive an immediate download link on your checkout screen and via the email address you provided. It is your responsibility to provide a valid, working email address to receive your order. 

3. Chargebacks and Disputes

If you experience technical issues downloading, opening, or using your purchased files, please contact us directly at support@gomedicalenglish.com before taking action. We will gladly help you troubleshoot and ensure you receive access to your files. 

Filing an unauthorized dispute or chargeback with your bank, PayPal, or Stripe without attempting to contact us first violates these terms. We actively submit proof of download logs, signed checkout agreements, and this policy page to financial institutions to dispute fraudulent chargeback requests.

4. Permitted Use

All digital downloads are licensed to you for personal or single-user business use only (depending on your license type). You may not redistribute, resell, share, modify, or claim authorship of any part of these files without explicit written consent.

Use code with caution.