RETURNS & REFUND POLICY
1. Digital Products
Grown Man Systems (GMS) primarily offers digital products, downloadable resources, educational collections, templates, guides, and informational content.
Because these products are delivered digitally and can be accessed immediately, all sales are generally considered final once delivery or download has been completed.
2. Refund Eligibility
Refund requests may be reviewed on a case-by-case basis under limited circumstances, including:
✓ Duplicate purchases
✓ Technical delivery issues
✓ Corrupted or inaccessible files
✓ Accidental duplicate transactions
✓ Failure to provide purchased access
Refund approvals are granted at the sole discretion of Grown Man Systems.
3. Non-Refundable Purchases
The following are generally non-refundable:
✗ Downloaded digital products
✗ Accessed digital collections and resources
✗ Products successfully delivered to the customer
✗ Change-of-mind purchases
✗ Purchases made without reviewing the product description
✗ Requests based on finding similar information elsewhere
✗ Completed consultancy services or customized work
4. Support Before Refunds
Customer satisfaction is important to us.
If you experience any issues with your purchase, we encourage you to contact us first. Many technical problems can be resolved quickly without the need for a refund.
We are committed to ensuring customers receive the products they purchased successfully.
5. Chargebacks and Payment Disputes
Customers are encouraged to contact Grown Man Systems before initiating chargebacks or payment disputes.
Fraudulent disputes, abuse of refund requests, or attempts to obtain digital products without payment may result in denial of future services and access restrictions.
6. Refund Processing
If a refund is approved, it will be issued through the original payment method used during purchase.
Processing times may vary depending on the payment gateway, bank, or financial institution.
7. Contact Information
For support or refund inquiries, please contact:
Grown Man Systems
📞 +91 9372381409
📞 +91 7738190982
📍 Kalamboli, Navi Mumbai, Maharashtra – 410218, India