Due to the nature of digital downloads, refunds are not offered at this store. Refunds are also not offered on physical products, as they come signed and personalized. All sales from this shop are final.

BookFunnel is used to deliver both eBooks and audiobooks. BookFunnel not only will deliver your files, they also offer tech support to get them downloaded onto your device. Please direct all tech support questions to help@bookfunnel.com.

After your purchase, an ePub file will be available for you to download. If you are familiar with side-loading eBook files, you can download it onto your device. If not, check your inbox for an email from the folks at BookFunnel. This email will include the same eBook file that you were able to download from PayHip, along with a mobi file (sometimes easier to use for Kindle readers). This email will also contain additional steps and information to help you get your eBook onto your eReading device. If you have any trouble downloading your book(s), please contact help@bookfunnel.com.

Audiobooks are delivered via BookFunnel and require the BookFunnel app to listen to. This app is free and is very similar to the Audible app and other audiobook apps. You can download the BookFunnel app here.

Once you purchase your audiobook, check your inbox for an email from the folks at BookFunnel. This email will include your audiofile, as well as instructions on how to get it onto the app. Any issues can be directed to help@bookfunnel.com.

These are books that have been received from the printer slightly damaged. They are sold "as is" at a discounted price. There are no refunds on these books, all sales are final.