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FrogPay Store Policies

🔁 Refund & Return Policy

If you're not completely satisfied with your purchase, we’re here to help.

  • You may request a return within 14 days of receiving your item.
  • Items must be unused, in their original packaging, and in resellable condition.
  • Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
  • Once we receive and inspect the returned item, a refund will be issued to your original payment method.
  • Certain items (e.g., digital goods or personalized items) may not be eligible for return.

💳 Payment Policy

We offer a variety of secure payment options:

  • Credit/Debit Cards (Visa, Mastercard, Maestro)
  • Bank Transfer (via Wise)
  • Cryptocurrency (USDT, BTC, ETH – processed via FrogPay)

All payment data is encrypted. We never store your card or wallet information. All transactions are protected and secure.



🚚 Shipping & Delivery

  • Free standard shipping is available on most products.
  • Orders are usually processed in 1–3 business days.
  • Estimated delivery within the UK is 5–14 business days depending on the item.
  • We’ll email you a once your item ships.
  • Delays may occur during public holidays or due to customs inspections (especially for international orders).

📬 Contact Us

If you have any questions regarding these policies or your order, don’t hesitate to reach out:

📧 frogpayglobal@gmail.com

Frequently Asked Questions