FAQs
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Go to โ our Discord to view all available payment platforms and methods: https://discord.gg/UPNCEh8MBS Complete checkout using your preferred payment method and that's it!
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Most products include:
- playtest links;
- showcase videos;
- previews;
- screenshots;
- or demonstration media
on the product page so you can review the systems before purchasing.
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๐ณ What payment methods do you accept?
We support various payment methods depending on the product and platform, including:
- PayPal;
- Card payments;
- Robux;
- Cryptocurrency;
- and other supported methods.
See all available payment methods and platforms we use in our Discord Server: https://discord.gg/UPNCEh8MBS
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No. They're a set price and non-negotiable.
Discounts, sales, or limited-time offers may occasionally be available.
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We regularly release new templates, systems, and asset packs. Updates and announcements are posted in our Discord Server: https://discord.gg/UPNCEh8MBS
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Yes.
Template Labs products include information or documentation explaining:
- systems;
- setup;
- editable areas;
- modular components;
- and customization options.
This helps buyers understand, modify, and expand products more easily.
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Yes, Template Labs products are designed to support substantial customization, balancing, UI changes, feature additions, and integration into your own Roblox experiences.
However, certain internal systems, security-related scripts, licensing systems, or protected components may be obfuscated, protected, inaccessible, server-locked, or restricted.
in order to prevent piracy, unauthorized redistribution, tampering, or abuse.
Not all internal systems may be directly editable or viewable.
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Template Labs products use:
- whitelist systems;
- authentication systems;
- protected scripts;
- or remote verification
to help prevent piracy and unauthorized redistribution.
These systems may validate ownership or whitelist access in order for certain protected systems to function properly.
This system also protects your games that uses our game templates against leakers.
Verification is extremely easy and quick.
Attempting to bypass, tamper with, or disable protection systems is prohibited under our Terms of Service.
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Due to the digital nature of our products, all sales are final once files or access have been delivered.
Refunds, exchanges, or cancellations are not provided for:
- lack of technical knowledge;
- setup difficulty;
- incompatibility with custom systems;
- dissatisfaction with protected systems;
- or buyer error.
If there is a confirmed issue on our side, such as missing files or broken core functionality, we may repair, replace, or re-deliver the product where appropriate.
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Yes.
Possible updates may include:
- bug fixes;
- optimizations;
- balancing improvements;
- compatibility updates;
- or small additions.
Major future content updates are not guaranteed unless explicitly stated.
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Support is intended for:
- understanding systems;
- setup clarification;
- troubleshooting;
- integration guidance.
- and more.
Support does not include fully building, scripting, configuring, or developing your game for you.
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Not by default.
Basic guidance may be provided. Larger setup assistance, configuration help, or custom work may be offered separately depending on availability.
However, all of our products come with documentation, which allows easy setup, customization, navigation, and so much more. It is designed for beginners to be able to understand and set their purchased product up.
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Yes, but only with developers directly working on your game or project.
You remain responsible for:
- your team members;
- project access;
Sharing Template Labs products outside of your legitimate development team is prohibited.
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Yes.
You may use a purchased template and product across multiple games that you personally own or control.
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If ownership or control of a game, studio, group, or project containing Template Labs products is transferred to another individual, team, company, or studio, the new owner will be required to purchase their own license to continue legally using the game containing our products.
Product and template licenses are non-transferable.
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Leaking, redistributing, reselling, cracking, bypassing protection systems, or giving unauthorized access to Template Labs products may result in:
- permanent blacklist placement;
- whitelist revocation;
- access termination;
- Roblox reports;
- DMCA takedowns;
- and further action where applicable.
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Yes for users with basic Roblox Studio knowledge.
Template Labs products are built to be modular, organized, and beginner-friendly while still supporting advanced customization for experienced developers.
Documentation is included to help you understand and expand the systems.
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Contact us in our Discord Server: https://discord.gg/UPNCEh8MBS