FAQ

Standard shipping is available to all 50 U.S. States.

However, PayHip does not yet support the display of multiple shipping options (e.g. Economy vs. Standard), and we have chosen to display Economy rates because most of our U.S. customers choose Economy shipping.

If you want Standard shipping to the U.S., please contact us to let us know 1) your complete shipping address and 2) the URLs and the quantities of the items that you would like to purchase.

We will then email you a digital Stripe invoice or payment link with a customized Standard shipping cost quotation.

Economy shipping is not available to Alaska and Hawaii, so Standard shipping (and, more specifically, China Post EMS ePacket) must be used to ship to these States.

However, PayHip does not yet support the display of multiple shipping options (e.g. Economy vs. Standard), and we have chosen to display Economy rates because most of our U.S. customers choose Economy shipping.

If you are in Alaska or Hawaii, please contact us to let us know 1) your complete shipping address and 2) the URLs and the quantities of the items that you would like to purchase.

We will then email you a digital Stripe invoice or payment link with a customized Standard shipping cost quotation.

Shipments are sent from China.

Economy Shipping to North America typically takes 15-45 calendar days*

Standard Shipping to North America typically takes 10-30 calendar days*

Standard Shipping to Europe and Asia typically takes 10-25 calendar days*

*Counted starting from the last day of our cited Handling Time. For information about our Handling Time, please see the Terms & Conditions of Sale page in the sub-section under Shipping entitled Pre-shipment Order Processing.

Ultimately, please refer to the number of days estimated for the shipping service displayed on the order checkout screen.

If shipping rates to your country are not shown, please contact us to let us know 1) your complete shipping address and 2) the URLs and the quantities of the items that you would like to purchase.

If we are able to ship to your country, we may then either update the website with complete shipping rates to your country or email you a digital Stripe invoice or payment link with a customized shipping cost quotation.

No. Our price does not include VAT or GST tax, nor do we collect and remit VAT or GST to the relevant taxation authorities. This is the buyer's responsibility upon receipt of the goods. Please see the Terms & Conditions of Sale page for further details in the section entitled Import Tariffs / Customs Duties.