No Refund Policy
Effective Date: September 6, 2025
At Luna Miro, we create and sell digital coloring books and related downloadable content. Because our Products are delivered instantly in a digital format, all sales are final.
By purchasing from Luna Miro, you acknowledge and agree to the following:
- No Refunds or Exchanges
- Due to the non-returnable nature of digital files, we cannot provide refunds, returns, or exchanges once a purchase has been completed.
- Instant Access
- Upon successful payment, you will receive immediate access to download your digital Product(s). Once access is granted, we are unable to revoke or cancel the transaction.
- Responsibility for Downloads
- It is your responsibility to ensure you have the appropriate device, software, and storage to download, open, and use our Products.
- We recommend backing up your files after purchase.
- Technical Issues
- If you experience problems accessing your purchased files (e.g., broken link, corrupted file), please contact us at [Insert Contact Email] within 7 days of purchase. We will make every reasonable effort to correct the issue by re-sending the file(s) or providing alternative access.
- Unauthorized Purchases
- We are not responsible for unauthorized or accidental purchases made by you or others with access to your account or device.
By completing your purchase, you agree to this No Refund Policy.