Store name

Madden Made

Website

https://payhip.com/maddenmade

Owner

Nicholas Madden

Contact email

maddenmadedgc@gmail.co.za

Effective date

August 2026

1. Introduction and Acceptance

Welcome to Madden Made. These Terms of Use govern your access to and use of the Madden Made online store located at payhip.com/maddenmade (the 'Store'), operated by Nicholas Madden ('we', 'us', 'our').

By accessing the Store, browsing products, or making a purchase, you confirm that you have read, understood, and agree to be bound by these Terms of Use, together with our Privacy Policy and Refund Policy. If you do not agree with any part of these terms, please do not use the Store.

2. Products and Digital Downloads

Madden Made sells digital e-books and educational materials in PDF format. All products are delivered electronically via immediate download link following confirmed payment.

•        All products are digital — no physical goods are sold or shipped

•        Product descriptions are accurate to the best of our knowledge as at the date of publication

•        We reserve the right to update, revise, or discontinue products without prior notice

•        Images, covers, and descriptions are for illustrative purposes and may vary slightly from the final downloaded file

3. Pricing

All prices displayed on the Store are in South African Rand (ZAR) unless otherwise stated. Prices are inclusive of any applicable taxes. We reserve the right to change prices at any time. The price you pay is the price displayed at the time you complete your purchase.

4. Payment

We accept payment via the methods made available at checkout, which may include PayPal, Paystack, and credit or debit card. All transactions are processed securely through our payment providers. We do not store your payment card details.

Your order is confirmed only once payment has been successfully processed. You will receive an email confirmation with your download link upon successful payment.

5. Intellectual Property

All content sold through Madden Made, including but not limited to e-books, written content, frameworks, scripts, and materials, is the original intellectual property of Nicholas Madden and is protected under the South African Copyright Act 98 of 1978.

By purchasing a product, you are granted a personal, non-exclusive, non-transferable licence to use the content for your own personal or professional development. You may not:

•        Reproduce, copy, or republish any content in whole or in part without written permission

•        Resell, redistribute, or share purchased content with third parties

•        Use the content to create derivative works for commercial purposes

•        Remove or alter any copyright notices contained in the materials

6. Acceptable Use

You agree to use the Store and its products lawfully and in good faith. You may not use the Store for any unlawful purpose, to engage in fraud, to impersonate another person, or in any manner that could damage, disable, or impair the Store or interfere with other users.

7. Disclaimer of Warranties

The information and content provided through Madden Made products is for educational and informational purposes only. It does not constitute professional legal, financial, medical, or other regulated advice. While we strive to ensure content is accurate and current, we make no warranties, express or implied, regarding the completeness, accuracy, or fitness for a particular purpose of any content.

Results described or implied in our products are illustrative examples. Individual results will vary based on personal circumstances, effort, and market conditions.

8. Limitation of Liability

To the maximum extent permitted by applicable South African law, Nicholas Madden and Madden Made shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our products or the Store, even if we have been advised of the possibility of such damages.

Our total liability to you in connection with any claim arising from these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.

9. Consumer Protection Act Compliance

These Terms of Use are subject to the Consumer Protection Act 68 of 2008 of South Africa ('CPA'). Nothing in these terms limits or excludes any right you have under the CPA that cannot be lawfully limited or excluded. Where any provision of these terms conflicts with the CPA, the CPA shall prevail.

Under the CPA, you have the right to receive goods and services that are of good quality, reasonably suitable for their intended purpose, and accurately described. If a product is materially different from how it was described, you may be entitled to a remedy under our Refund Policy.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising out of or in connection with these terms shall be subject to the jurisdiction of the South African courts.

11. Changes to These Terms

We reserve the right to update these Terms of Use at any time. Changes will be effective upon posting to the Store. Your continued use of the Store after changes are posted constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

12. Contact

For any queries regarding these Terms of Use, please contact:

Nicholas Madden | Madden Made

Email: maddenmadedgc@gmail.co.za

Store: https://payhip.com/maddenmade

Store name

Madden Made

Website

https://payhip.com/maddenmade

Owner / Responsible Party

Nicholas Madden

Contact email

maddenmadedgc@email.co,.za

Effective date

August 2026

This Privacy Policy explains how Madden Made, operated by Nicholas Madden ('we', 'us', 'our'), collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act 4 of 2013 ('POPIA') of South Africa.

By using the Store or purchasing from us, you consent to the collection and use of your information as described in this Privacy Policy.

1. Who We Are

The responsible party for your personal information under POPIA is:

Nicholas Madden trading as Madden Made

Email: maddenmadedgc@gmail.co.za

Website: https://payhip.com/maddenmade

2. Information We Collect

We collect personal information that you voluntarily provide when you make a purchase or contact us. This may include:

•        Name and surname

•        Email address

•        Payment information (processed and stored by our payment providers — we do not store card details)

•        Purchase history and transaction records

•        Communications you send to us

We also collect non-personal technical information such as browser type, device type, and general usage data, which is collected automatically by Payhip and our payment processors to operate the Store.

3. Why We Collect Your Information

We collect and process your personal information for the following lawful purposes:

•        To process and fulfil your purchase and deliver your digital products

•        To send you order confirmations and download links

•        To respond to your queries or support requests

•        To send you occasional updates about new products or offers (only if you have opted in)

•        To comply with our legal obligations under South African law

•        To detect and prevent fraud or misuse of our Store

4. Legal Basis for Processing

Under POPIA, we process your personal information on the following grounds:

•        Contractual necessity — processing your order and delivering your purchase

•        Consent — for marketing communications, which you can withdraw at any time

•        Legitimate interest — protecting the security and integrity of our Store

•        Legal compliance — meeting our obligations under applicable law

5. How We Share Your Information

We do not sell your personal information to any third party. We share your information only in the following limited circumstances:

•        With Payhip, our platform provider, who operates the Store and processes transactions on our behalf. Payhip's own privacy policy applies to their handling of your data.

•        With payment processors (PayPal, Paystack) to process your payment. Their respective privacy policies govern how they handle your payment data.

•        With government authorities or law enforcement if required by law.

6. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Purchase records are retained for a minimum of five years to comply with South African tax and accounting requirements. You may request deletion of your information subject to these retention obligations.

7. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

•        Know whether we hold personal information about you

•        Request access to your personal information

•        Request correction or deletion of your personal information

•        Object to the processing of your personal information

•        Withdraw consent for marketing communications at any time

•        Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at: [your@email.com]

Information Regulator South Africa: inforeg.org.za

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our Store operates on the Payhip platform, which may use cookies to improve your browsing experience and for analytics purposes. By using the Store, you consent to Payhip's use of cookies in accordance with their cookie policy. You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our Store may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted to the Store with an updated effective date. Your continued use of the Store after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

For any privacy-related queries or to exercise your POPIA rights, contact:

Nicholas Madden | Madden Made

Email: maddenmadedgc@gmail.co.za

Store: https://payhip.com/maddenmade

Store name

Madden Made

Products

Digital e-books (PDF format)

Contact email

maddenmadedgc@gmail.co.za

Effective date

August 2026

At Madden Made, we are committed to your satisfaction. Please read this policy carefully before making a purchase, as digital products have unique considerations compared to physical goods.

1. Nature of Digital Products

All products sold through Madden Made are digital downloads delivered electronically. Because digital files are delivered immediately upon purchase and cannot be 'returned' in the traditional sense, our refund policy takes the following approach.

2. Our Refund Commitment

We offer a 7-day satisfaction guarantee on all products. If you are not satisfied with your purchase for any reason, contact us within 7 days of purchase and we will review your request in good faith.

We will issue a full refund in the following circumstances:

•        The product you received is materially different from the description on the Store

•        The downloaded file is corrupted, incomplete, or cannot be opened

•        You were charged more than once for the same product due to a technical error

•        You did not receive your download link within 24 hours of payment being processed

3. Refund Requests

To request a refund, contact us at [your@email.com] within 7 days of your purchase date. Please include:

•        Your full name and email address used for the purchase

•        Your order number or payment reference

•        The title of the product purchased

•        The reason for your refund request

We aim to respond to all refund requests within 3 business days.

4. Refund Processing

Approved refunds will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider. You will receive email confirmation once the refund has been processed from our side.

5. Circumstances Where Refunds May Not Apply

We reserve the right to decline a refund request in the following circumstances:

•        The request is made more than 7 days after the purchase date

•        You have already downloaded and accessed the full content of the product and your reason is simply a change of mind without a valid product-related concern

•        The same customer has requested a refund on multiple products without valid product-related reasons

We assess each request individually and in good faith. If you have a genuine concern, please contact us — we want to find a fair resolution.

6. Consumer Protection Act

This Refund Policy is supplementary to and does not limit your rights under the Consumer Protection Act 68 of 2008. If a product is materially defective, not as described, or unsuitable for the purpose for which it was purchased, you retain the statutory remedies available to you under the CPA.

7. Contact

For all refund enquiries:

Email: [your@email.com]

Response time: Within 3 business days

Store: https://payhip.com/maddenmade

Store name

Madden Made

Owner

Nicholas Madden

Email

maddenmadedgc@gmail.co.za

Website

https://payhip.com/maddenmade

LinkedIn

linkedin.com/in/nicholas-madden-24a269138

Response Times

General enquiries

Within 2 business days

Order and download issues

Within 24 hours

Refund requests

Within 3 business days

I did not receive my download link.

Check your spam or junk folder for an email from Payhip. If you cannot find it, email us with your order number and we will resend the link within 24 hours.

I cannot open the PDF file.

Our e-books are in standard PDF format. Download a free PDF reader such as Adobe Acrobat Reader at adobe.com/acrobat/pdf-reader.html. If the file appears corrupted, contact us and we will send a replacement.

I want to request a refund.

Please read our Refund Policy at payhip.com/maddenmade/FAQs and then email us at maddenmadedgc@gmail.co.za with your order details. We respond to refund requests within 3 business days.

I want to use the content for training or group purposes.

Our standard purchase is for individual use only. For licensing or bulk purchase enquiries, please contact us directly at [your@email.com] to discuss options.

Physical Address

Madden Made is a South African digital business. We do not operate from a physical retail location. All products and services are delivered digitally.

Registered country of operation: South Africa