Effective Date: 31/08/2025

Last Updated: 31/08/2025

These Terms and Conditions (“Terms”) govern your use of and purchase from the Payhip store operated by Matt Ashwell Media, a sole proprietor based in South Africa (“we,” “our,” “us”). By accessing our store and purchasing our digital products, you (“you,” “customer,” “buyer”) agree to be bound by these Terms. Please read them carefully.

1. Store Information

• Business Name: Matt Ashwell Media

2. Products

We sell digital products and guides that are delivered electronically. No physical goods will be shipped. Product descriptions are provided as accurately as possible, but we make no guarantee that all details (e.g., colours, layouts, compatibility) will be error-free.

3. Pricing & Payments

• All prices are listed in USD.
• Payments are securely processed through Payhip’s integrated payment providers.
• You are responsible for any applicable taxes, duties, or charges imposed by your jurisdiction.

4. Delivery of Digital Products

• Upon successful payment, you will receive an automatic email with a secure download link.
• Delivery is considered complete once the digital file has been made available for download.
• Please ensure that you provide a valid email address at checkout.

5. Refunds & Cancellations

• Due to the nature of instant digital downloads, all sales are final and non-refundable.
• If you experience technical issues accessing your files, please contact us and we will ensure you receive your purchase.
• Refunds will only be granted where required by South African law (e.g., defective products that cannot be replaced).

6. License & Usage Rights

• All products are sold for personal and commercial use, unless otherwise specified.
• You may not reproduce, distribute, resell, or share our digital products without prior written consent.
• Redistribution of products is strictly prohibited unless explicitly licensed.

7. Intellectual Property

All products, guides, text, graphics, designs, and content available through this store remain the intellectual property of Matt Ashwell Media. Purchase does not transfer copyright or ownership rights.

8. Limitation of Liability

We are not responsible for:

• Any losses or damages arising from the use or misuse of our products.
• Incompatibility with your software, device, or system.
• Any indirect, incidental, or consequential damages.

To the fullest extent permitted by law, our liability shall not exceed the amount paid for the product in question.

9. Privacy & Data Protection

We respect your privacy and handle your data in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.

• Personal information (such as your email) is collected only for order fulfillment and communication.
• We do not sell or share your data with third parties, except as required for payment processing or by law.
• By purchasing from this store, you consent to the processing of your data as outlined.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts. Customers purchasing outside South Africa are responsible for ensuring compliance with their local laws.

11. Amendments

We may update or revise these Terms from time to time. Continued use of our store after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

For any questions, concerns, or support requests, please click below: