Refund Policy

At MSK ULTRASOUND SCHOOL, we are committed to providing high-quality educational content and a professional learning experience.

This Refund Policy explains the terms and conditions that apply to refund requests for digital educational courses purchased through our platform.

By purchasing and accessing our educational courses, you acknowledge and agree to the terms described in this Refund Policy.

MSK ULTRASOUND SCHOOL provides digital educational courses that become available after successful completion of the purchase process and payment confirmation. Due to the digital nature of our courses and immediate access to educational content after purchase, completed purchases are generally non-refundable except for the specific circumstances described in this Refund Policy.

After access to course videos or digital educational materials has been provided, refunds, exchanges, or credits are generally not available.

Failure to use or limited use of a purchased course after access has been granted does not, by itself, qualify for a refund.

Users are encouraged to review course descriptions, available information, and learning objectives before completing a purchase.

A refund request may be considered in the following circumstances:

• duplicate purchase of the same course,
• significant technical issues that prevent access to the purchased course and cannot be resolved within a reasonable period,
• situations where a refund is required under applicable law.

Each refund request will be reviewed individually by MSK ULTRASOUND SCHOOL based on the specific circumstances of the case.

Refunds are generally not available in the following situations:

• the user has accessed or completed a substantial part of the course content,
• the user no longer wishes to continue the course or changes their decision after gaining access,
• the user purchased a course without reviewing the available course description, information, or learning objectives,
• the user has shared, transferred, copied, recorded, downloaded, or otherwise misused course access or educational materials.

MSK ULTRASOUND SCHOOL reserves the right to evaluate each refund request individually and determine eligibility based on the circumstances.

If you experience a technical issue that affects access to purchased educational content, we will make reasonable efforts to resolve the issue promptly.

For technical support, please contact us through the available contact channels provided on our website.

To request a refund, users must contact MSK ULTRASOUND SCHOOL through the available contact channels.

Refund requests should include:

• user name,
• email address associated with the account,
• purchased course,
• brief explanation of the reason for the request.

Requests submitted without sufficient information may not be reviewed until the necessary details are provided.

If a refund request is approved, the refund will be processed through the original payment method used during the purchase. 

The time required for the refund to appear in the user's account may vary depending on the payment provider and the user's financial institution. 

MSK ULTRASOUND SCHOOL is not responsible for delays caused by third-party payment providers or banking procedures.

In the event of a payment dispute or chargeback request, MSK ULTRASOUND SCHOOL reserves the right to provide relevant transaction records, purchase information, and evidence of course access to the payment provider for dispute resolution purposes.

MSK ULTRASOUND SCHOOL may update or modify this Refund Policy from time to time to reflect changes in our services, platform functionality, or applicable legal requirements. 

Any updates will be published on this page with the revised effective date.

Users are encouraged to review this Refund Policy periodically to remain informed about the refund terms that apply to their purchases.