Digital Product Refund Policy
Because Patriot Professional Solutions LLC digital products are delivered electronically and provide immediate access to downloadable files, all digital-product sales are final once the product has been delivered or accessed.
PPS will review refund or replacement requests involving:
• A duplicate charge for the same transaction
• A corrupted, incomplete, or inaccessible file that PPS cannot replace
• A product materially different from its published description
• A transaction that PPS or the payment processor confirms was unauthorized
• Any refund or remedy required by applicable law
Requests must be submitted to info@patriotprofessionalsolutions.com within 14 calendar days of purchase and include the purchaser’s name, email address, order number, product name, and a description of the issue.
Purchasing the wrong product, changing your mind, failing to review system or software requirements, or deciding not to use the product does not ordinarily qualify for a refund. PPS may provide technical assistance or a replacement download when appropriate.
Approved refunds will be returned through the original payment method. Access to refunded digital products may be revoked. Nothing in this policy limits rights that cannot lawfully be waived.
Complete PPS Terms of Use: