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Outlook Level 1 of 1:

Take Control of Email, Calendar and Tasks

For users who need to manage communication, appointments and follow-ups more effectively.


Typical outcomes

Users will be able to organise their inbox, use folders and rules, search properly, manage attachments, create signatures, schedule meetings, use calendar tools, set reminders, track tasks, and manage follow-ups.


Workplace application

Useful for reducing inbox clutter, improving response times, managing meetings, tracking commitments, organising communication, and keeping daily work under better control.

Common Training Protocol

Each training level is 6 hours.



Training can be delivered as:

One full-day session

or

Two sessions of 3 hours each



Training can take the form of

1-to-1 or 1-to-many and can be presented:

Online

or

Face-to-face, depending on location and practical arrangements



All training is focused on real workplace use, not just software features. The aim is to help users build practical skills, apply them to the work they actually do, and improve confidence, productivity and control.



Enquiry and Booking Line