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Word Level 1 of 2:

Create Clear Professional Documents

For users who need to prepare everyday workplace documents neatly and consistently.

Typical outcomes

Users will be able to format text and paragraphs, work with page layout, insert tables and images, use headers and footers, manage bullets and numbering, prepare print-ready documents, and create documents that look professional.

Workplace application

Useful for letters, notices, basic reports, minutes, agendas, forms, internal memos, and general office documents.

Word Level 2 of 2:

Build Stronger Business Documents

For users who need to create longer, more structured, and more controlled documents.

Typical outcomes

Users will be able to use styles, headings, sections, page numbering, templates, tables of contents, reviewing tools, mail merge, and document control features more effectively.

Workplace application

Useful for proposals, policies, manuals, training notes, formal reports, client documents, recurring letters, and controlled business templates.

Common Training Protocol

Each training level is 6 hours.



Training can be delivered as:

One full-day session

or

Two sessions of 3 hours each



Training can take the form of

1-to-1 or 1-to-many and can be presented:

Online

or

Face-to-face, depending on location and practical arrangements



All training is focused on real workplace use, not just software features.

The aim is to help users build practical skills, apply them to the work they actually do, and improve confidence, productivity and control.


Enquiry and Booking Line