After your payment is confirmed, we will send you an email with a downloadable file attached. If you have not received this email, you might want to check your spam folder. Sometimes, it takes some time to process your payment, so this might be the reason why your email is delayed.

Alternatively, you can go to your profile menu, select "Purchases and Reviews" and download your files for the purchase.

You only need a FREE Canva (canva.com) account to access and use the templates sold in this shop.

Keep in mind that Canva is an online design platform, which means that you need access to the Internet to use it.

After purchase and confirmed payment, you will receive a downloadable PDF file from Etsy which will contain a clickable link(s). The link(s) will directly open your purchased template(s) in Canva, all you have to do is click on the "Use Template" button and the template(s) will be opened and added to the projects of your Canva account. You can start editing right away 🤩

I strongly suggest you to make a backup copy of the templates before editing them, so that you always have them in their original form, because download and access links might expire at some point.

The templates in this shop are fully editable and customizable, meant for you to edit them on your own to match your branding and meet your own content needs.

I do not offer custom order services, but I'd be happy to help you if you have any questions on how to edit and use your templates. :)

Canva is a very intuitive and beginner-friendly platform to use. You can learn the ropes of Canva quickly and easily with their beginner's guide or by watching one or a few YouTube tutorials for beginners.

You need a free Canva account to use these templates, so make sure you create one before you access them.

You can always contact me to help you if you have any questions or need guidance, just please, keep in mind that I cannot offer in-depth Canva instructions and tutorials. You need to get familiar with the platform on your own, but luckily, there are tons of free written and video tutorials online.

No, these templates do not come with photos. The photos that you see in the listings are placed for demonstration purposes only.

You receive the templates with identically-shaped and placed media placeholders where you can drag and drop your own photos and videos or stock media of your choice.

All items in this shop are digital, so you will get instant access after your payment is confirmed. If there is a delay, this might only mean that we are still processing your payment.

No, you will always have access to your templates after you add them to your projects in your Canva account.

I suggest you make a backup copy of them before you start editing so that you always have access to their original form because links to download and access might expire at some point.

Absolutely not.

◾️ The Canva templates provided by QUEENFLUENCE are intended for your personal or one-business use to only create content with (NO commercial license issued).

◾️ You are ABSOLUTELY PROHIBITED (NOT allowed) to resell, redistribute, or give away the Canva templates in their original form or with any modifications, including but not limited to changes in color, text, graphics, and layout.

◾️ You may NOT claim ownership or authorship of the Canva templates, even with modifications.

◾️ QUEENFLUENCE reserves the right to pursue legal action if you breach any of these terms and conditions.

Due to the digital nature of all items in this shop, NO refunds or exchanges are accepted. All sales are final. Please, read carefully through the listing description and the information provided in the listing photos so that you can make an informed purchase.