Approach and Mission
Hello. We’re Maggie Mark and Kai Cunliffe, the people behind Riviera State of Mind™.
We work at the intersection of business strategy, positioning, authority, visibility, research, publishing and practical advisory.
Our consulting work is built around a simple idea: good businesses are often much better than the way they are understood from the outside.
They may have the expertise, the experience, the offer and the ability to deliver, but their positioning is unclear, their message is diluted, their digital presence does not reflect the quality of their work, or they simply are not visible to the right people.
That is where we come in.
We work with founders, experts, consultants, property professionals, hospitality businesses and other independent operators to clarify what they do, strengthen how they are positioned, build authority around their expertise and create a more coherent presence across their website, content and wider business.
Our work can include business and offer strategy, positioning, authority building, visibility, content, digital presence, research, websites, messaging and strategic problem-solving.
Maggie brings a background spanning finance, marketing, journalism, writing, business strategy, coaching and real estate, together with more than 25 years of expatriate experience across the United States and Europe.
Kai brings a background in technology, operational intelligence, machine learning, digital systems, cyber security, research and analytical problem-solving.
We come at problems from different directions, which is rather the point.
Maggie tends to ask: What does this mean to the person on the other side? Why should they care? What makes this business memorable, credible and worth choosing?
Kai tends to ask: Does it actually work? What is the evidence? Where are the weak assumptions, inefficiencies or technical problems?
Somewhere between those two questions is usually a much better business.