Last updated: 19 September 2026

This Refund Policy applies to digital products purchased from She Chose Herself.

1. Digital Products

All products are supplied digitally and are normally available immediately after payment. No physical item will be posted.

1. Change-of-Mind Refunds

When purchasing digital content for immediate download, you request that delivery begins immediately.

Once the download or access to the digital product has begun, you may lose your 14-day right to cancel where you have given the required consent and acknowledgement during checkout.

Because a digital product cannot be returned after it has been accessed or downloaded, we do not normally provide refunds simply because you have changed your mind, no longer want the product or purchased it by mistake.

1. Faulty or Inaccessible Products

This policy does not affect your legal rights.

Please contact us if:

• the download link does not work;

• the file is corrupted or cannot be opened;

• you received the wrong product;

• the product is materially different from its description; or

• you were charged more than once for the same order.

We will first try to provide a working replacement or correct the problem. Where this is not possible, or where required by law, we will provide an appropriate refund.

1. Requesting Help or a Refund

Contact us through our Instagram page: She Chose Herself.

Please provide your order email address, order number and a brief explanation of the problem. Screenshots may be requested where needed to investigate a technical issue.

1. Approved Refunds

Approved refunds will normally be returned through the original payment method. The time taken for the funds to appear will depend on the payment provider and your bank.

1. Misuse

Refunds will not be provided where there is evidence that a digital product has been copied, shared, resold, redistributed or otherwise used in breach of our Terms and Conditions.