Frequently Asked Questions
-
She Hustle Creations is your go-to source for premium screen print transfers, UV DTF prints, and branding tools designed for creative entrepreneurs. We also offer seasonal craft classes, mentorship opportunities, and exclusive resources to help you grow your business and brand with confidence
-
All sales are final. Due to the nature of our products — including screen print transfers, digital downloads, classes, and memberships — we do not offer refunds or exchanges. Please double-check your order before completing your purchase.
-
We process and ship orders within 1–2 business days, starting from the next business day after purchase. During peak seasons, processing may take up to 3–5 business days. We do not ship on weekends or holidays.
-
We are open Monday–Friday from 10:00 AM to 5:00 PM EST. excluding major holidays. Our support team is available during these hours to assist you with any questions or concerns.
-
Yes! If you're in the Columbia/Elgin SC area, you can select local pick-up at checkout. We’ll send you an email with pick-up details once your order is ready. Pick-up is available Monday–Friday,
-
Custom orders typically take 1–15 business days to process before shipping. Please plan accordingly and add extra time during holidays or sales.
-
We accept all major credit cards, PayPal, and other secure payment options to make your checkout experience fast and easy.
-
Absolutely! A tracking number will be sent to your email once your order ships. Use it to stay updated on your delivery status.
-
If anything seems off with your order, reach out to our team during business hours through the chat box on our website. We’re happy to assist and make things right.
-
You can reach us through the Contact Us page. We’ll get back to you as soon as possible during business hours.